FAQ's

Who is IWG?

  • IWG is the global operator of leading workspace providers. These include Regus, Spaces, HQ, Signature by Regus, and No18.
  • Founded in 1989, we have been helping people to work more productively for over 30 years.
  • IWG companies help millions of people in 3,125 locations in over 1,000 cities across more than 110 countries.
  • IWG companies help more than 2.5 million people and their businesses to work more productively.
  • IWG customers are start-ups, small and medium-sized enterprises, and large multinationals across many different industries.
  • IWG also partners with real estate companies to help them tap into the increasing success of the flexible workspace industry.
  • IWG plc was created in 2016 as the holding group for different flexible workspace providers. The group's head office is in Switzerland.
  • IWG plc is listed on the London Stock Exchange (LSE: IWG) and employs approximately 10,000 team members globally.

Why do we have more than one brand?

  • We are not all alike. People are different and people want different workspaces, communities and services to help them be productive in a way that suits them and their businesses best.
  • Our companies provide choice for people to have the workspace, community and services that best suit them and their business.
  • This allows us to meet their needs throughout all stages of their business’ development, anywhere in the world.
  • We support our diverse customer base with the right workspace, in the right location with the right services for them worldwide.

How does IWG offer a workspace solution?

IWG provides a choice of professional, inspiring and collaborative workspaces, communities and services that help people work more productively.

IWG customers can benefit from:

  • Fully managed office, co-working and meeting spaces
    • Note: In some parts of the world, 'co-working' is sometimes used to refer to the entire or a segment of the workspace industry. It is in fact a type of shared workspace, as opposed to a private workspace such as an office or meeting room.
  • Workplace recovery and virtual office services
  • A global community of professionals worldwide

People can access IWG workspaces how they need to:

  • On demand – pay per use, at any of our locations anywhere in the world
  • Subscription – worldwide multi-tiered network membership with pre-paid usage
  • Fully outsourced – operating partly or entirely from our locations
  • All with a simple contract and reporting, a dedicated account manager and 24/7 customer service

People can access different workspace experience via our different workspace companies: Regus, Spaces, No18, Basepoint, Open Office and Signature.

What is the difference between co-working and flexible workspace?

'Co-working' is sometimes used to refer to the entire or a segment of the workspace industry. It is in fact a type of open-area shared workspace, used by people from the same company or different companies, as opposed to a private workspace such as an office or meeting room. To be as effective as possible, a flexible workspace solution needs to provide a wide range of workspace formats that meets the different needs of individuals and businesses around the world.